Temp Beauty Customer Service Representative

Clark, New Jersey Customer Service Posted August 7, 2024
#213501
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Company: Beauty/Cosmetics Brand 
Title: Temp Beauty Customer Service Representative
Duration: Ongoing 
Location: Clark, NJ
Hours: Fulltime 
Pay: 20/hr – 27/hr *Hourly rate is commensurate with experience and is an estimated range provided by JBC.

RESPONSIBILITIES 

-Providing excellent customer. Placing orders, processing exchanges and refunds, and answer any questions all in a prompt, courteous and efficient manner.

-Communicate with customers via email, phone, live chat and social media.

-Work with warehouse and carriers to ensure that the customer has the best delivery experience possible.

-Monitor feedback and communicate with customers as required. Use feedback to promote and share customer trends with Management team and business colleagues.

-Establishing long-term relationships with key customers based on data about their preferences, behaviors and purchases.

-Assist the customer with purchasing online 

EXPERIENCE

-Experience working within Beauty and Cosmetics industry
-Experience with live chat, email, and phone customer service 

-Good administration skills.

-Good numerical skills.

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