Supervisor

Title: Supervisor 

Company description: An exceptional Brand of British craftsmanship where all products are handcrafted by highly skilled artisans in the heart of England. 

Location: Bath Somerset  

Salary: £25000 – £26500 plus commission  

A fantastic opportunity has arisen for a Supervisor to support a new store in central Bath Somerset  

Responsibilities 

• Support the Store Manager in driving sales and maximising opportunities in the store 

• Inspire the team to deliver a high standard of customer service, ensuring that every customer receives the best possible experience  

• Working within a team and supporting all members, training colleagues and keeping within company guidelines and procedures. 

• Provide excellent service in store delivered from every member of staff 

• Understand store targets and strive to exceed  

• Communicate targets and key information to the team, through daily briefs and updates 

• Manage the team to keep a high performance in Store Managers absence. 

• Support and challenge the team to keep building customer relations and deliver perfect service 

• Lead by example, ensuring the team are brand ambassadors 

• Assist with store reports and provide analysis of sales and customers 

Requirements 

• Passionate about the company and product 

• Exceptional standards of customer service 

• Be a Brand Ambassador  

• Strong leadership skills 

• Organised and motivated 

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