Freelance Ecommerce Merchandising Senior Manager

New York, New York E-commerce Posted October 24, 2024
#222667
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Title: Freelance Senior Manager, E-Commerce Merchandising
Location: NYC Hybrid (4 days onsite) 
Start: ASAP
Duration: Temp to Perm
Rate: $30/ hour 
Hourly rate is commensurate with experience and is an estimated range provided by JBC.

Merchandising
•    Merchandising of categories to align with sales performance, marketing efforts, product launches, markdowns, promotions, RTVs
•    Ensure all products are tagged accurately and flow into the correct category pages
•    Utilize reporting to speak to Best Seller collections and what styles are featured across the site
•    Find opportunities to support lower sales driven products across the site
•    Updating Tagging/Categorization and all other concessions as needed throughout a products life cycle
•    Execute on updates to navigation, filters, product recommendations and other category adjustments
o    building curated categories, promo categories etc.
•    Oversee filters in collection pages across the site to ensure proper set up and usability 
•    Work with Asst. Director to develop and execute on site search strategy based on reportings
•    New seasonal launches & deliverables
o    Assist team with end-to-end QA of new product launches
o    Monitor inventory ETA dates to ensure there are enough styles with inventory to message New Arrivals
•    Collaborate with Assistant Director in identifying and executing on key story telling moments throughout the year that best highlight product offering 
•    Markdowns & Sale Periods
o    Merchandise all sale product in the Sale collection and at the bottom of all other collections
•    Work closely with Ecom team to discover new tools and features to better drive conversion and discoverability online
Daily Site QA
•    Consistently scrub entire site, completing a QA checklist daily (especially during promo periods) and making updates if issues are found

Email Marketing
•    Monitor “Back in Stock” email performance & sends
•    Support email marketing team with campaigns from conceptualization to set up and deployment

Product Inventory & Launches
•    Partner with buying and warehouse teams to track priority product ETAs
•    Assist in promo strategy and oversee promotion execution online and in marketing efforts

Creative Briefing
•    Join creative calls and briefing meetings (mainly for a visibility & exposure to other teams), help to flag if items will not be available, became delayed etc
•    Collaborate with Assistant Director in briefing new photo shoots for site and marketing initiatives
 
Website Content
•    Responsible for coordinating and QA-ing content updates (homepage, landing pages, checkout etc.) to the website

Website Functionality 
•    Partner extremely closely with Ecommerce Operations and Customer Service team to identify areas of the site that need improvement or are not working properly (both on the front end & back end)
•    Work closely with developers to find ways to better optimize internal site processes
•    Help Ecommerce Operations to QA site updates and new features before and after they get pushed to the live site

Reporting
•    Support overall ecommerce team on reporting needs 
o    Weekly product performance/ site behavior reporting
o    Weekly high level reporting 
o    Monthly and annual hindsight reporting
?    Responsible for about ? of the deck
?    Takes the initiative of setting up the template, aligning with Head of Ecom on timeline and sending to the team to get started and with deliverable date into
o    Ad-hoc reports for any sales, product drops, initiatives etc. 
o    Daily monitoring of performance and adjusting merch strategy to accommodate where we see opportunities  

Other
•    Seeks opportunities to grow the online store business

Qualifications:

•    5 – 7 years of experience in E-Commerce based businesses with an emphasis on site merchandising
•    Bachelor’s Degree

  • Shopify experience preferred
  • Strong analytical/ data driven mind-set
  • Technical Language skills desired
  • Fluent in Microsoft Office suite (Word, Excel, PowerPoint)
  • Excellent organizational skills, attention to detail and ability to multi-task
  • Strong communication skills are essential as are cross functional collaboration
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