ETSBusiness Manager
Apply NowAn exciting opportunity has arisen for a dynamic, proactive and experienced Business Manager to join a niche luxury skincare brand at a leading London department store. The ideal candidate will have an exceptional sales record and the ability to motivate a team to drive sales growth and brand awareness.
Salary circa £45,000 DOE
RESPONSIBILITIES
- Act as a role model demonstrating sales and clienteling leadership to the team
- Achieve sales by adhering to the brand's selling and training guidelines
- Build & maintain strong account partnerships with Retailer
- Execute strategies to drive sales growth
- Approach customers with an enthusiastic and easy-going opening
- Traffic stop with ‘new’ launches or marketing focused promotions
- Listen and identify customer needs
- Share key learnings and opportunities internally with partners and leadership
- Proactively support/organise external events to generate business
- Ensure customer records are kept up to dates on Data collection system and contacted regularly according to company’s CRM program
- Ensure the counter is spotlessly clean and well maintained
- Ensure stock levels are being maintained and are sufficient for all retail expectations
REQUIREMENTS FOR THIS POSITION
· At least 5 years of experience working in the luxury retail industry
· Skincare experience
· Level 3 beauty therapist certificate would be a plus
· Driven to exceed KPI's and motivated by achievement of self and team
· Dedicated to delivering a memorable customer experience
· Good organizational skills, quick learner, self-starter and highly motivated
· High energy level and positive approach to job and responsibilities
· Enthusiastic about customer service and creating a 5-star customer service experience
· Full availability to work five days per week including peak trading hours and weekends
