Temporary Assistant, People and Development

New York, New York Human Resources Posted July 2, 2024
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Title: Temporary Assistant, People and Development
Location: NYC 
Hourly Range: $25/ hr Hourly rate is commensurate with experience and is an estimated range provided by JBC.

Key Responsibilities
General People & Development (HR) Support:
•            Assist end-users with people system issues through retail communication platforms (i.e., Yoobic).
•            Function as a systems administrator in Scout (Avature) and Workday in support of the retail business; maintain org charts, employee records, and provide backend troubleshooting support for the assigned client group.
•            Support internal people partners and cross-functional partners to resolve and escalate issues outside of the standard People Support Model.
•            Ensure feedback and patterns are identified and escalated to Senior People Associates, the lifecycle team, and leads for process improvements and enhancements to the People Support Model.
•            Manage People & Development (P&D) communications through the internal portal (field) or email (corporate) responding to inquiries and requests.
•            Ensure adherence to all P&D policies and procedures by providing accurate and timely guidance to employees.
•            Support the people team with monthly P&D reports detailing key activities, data, and metrics including open to hire information, employee turnover, and employee relations matters.
•            Support the communication of all federal and state-mandated employment laws as needed.
•            Support the people team with Benefits and employees on any LOA questions. Communicate learning tools and platforms as required.
•            Assist in contributing ideas for the improvement of departmental processes, procedures, and reporting.
•            Provide general office support with email inquiries, unemployment claims, audits, and employee files.
•            Assist with ad hoc projects and work with the P&D Heads and Leads as requested.
•            Build strong cross-functional relationships with corporate and business partners.

Talent Management & Employee Engagement:
•            Support the people team during the annual Pathway to Growth performance and salary planning process (i.e., scheduling training, tracking completion, and collecting completed forms, etc.).
•            Provide project support for special projects as needed.
•            Support the team in the communication of people initiatives and projects.
•            Contribute and provide project support for special projects, as needed.

Talent Acquisition & Onboarding:
•            Support the planning and timeline for the recruitment and on-boarding of people or leadership of new hires.
•            Support systems processes to ensure a smooth recruitment and onboarding process.
•            Ensure accurate organizational assignments and hierarchy reporting lines in Workday for the respective region.
•            Support accurate tracking of all open permanent and temporary positions and job req. approval forms. Support with data clean-up audit, as needed.

•            Strong computer skills: Word, Excel, PowerPoint, Outlook, Visio, SharePoint, and familiarity with HRIS systems (Workday, Avature, WFM/Kronos preferred)
•            Strong organizational skills and attention to detail
•            Ability to multi-task, work in high pressure environment
•            Takes initiative and has a solution focused mind-set
•            Strong written and verbal communication skills
•            Excellent people skills with the ability to build and maintain strong working relationships
•            Ability to work flexible hours outside of local time zone as needed
•            Basic understanding of HR policy and procedure.

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