ETSSupervisor – Kings Road – 5244004
Apply NowSUPERVISOR – LONDON
Our client is a gorgeous Swiss Chocolatier with stores across the Globe. They are looking for a Supervisor to join the team in one of their most prominent Central London Boutiques.
Responsibilties:
- Support Store Manager and Deputy Store Manager
- Manage the store in the absence of the Store Manager and Deputy Store Manager
- Lead by example on the shop floor to create an outstanding and engaging in-store customer experience
- Motivating, mentoring, and coaching sales associates
- Train and onboard the team
- Coordinating day-to-day operations
- Ensure proper food safety protocol and all other Health & Safety regulatory requirements are observed
- Oversee proper stockroom storage and care, by implementing FIFO in-store and in the stockroom
- Making sure your store looks great, in line with the brand’s visual merchandising guidelines
Requirements
- You have experience in a similar role in a premium or luxury retail store
- You love interacting with customers
- You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience
- Firm understanding of, and experience working with, commonly used retail KPIs (e.g. conversion rate, ATV, etc..)
- You are entrepreneurial, hands-on and have solutions-focus mindset
- You are ambitious and results driven
- Proven ability to develop and grow both a team and business
- Well organised, detail oriented with the ability to multi-task
- Able to effectively prioritise and delegate
- You are flexible when it comes to working weekends, evenings and holidays as necessary
- You are proficient in the use of MS Office and different POS systems
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You love chocolate and are passionate about fine food!
