Freelance UX Designer

Bolingbrook, Illinois, Remote UI/UX Posted August 3, 2023
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Title: Temp UX Designer
Location: Hybrid in Bolingbrook, IL or Remote (CST)
Duration: ASAP – ongoing
Hours: Full time
Pay range: $70 – 80/hr

This User Experience Designer will support and report to the Senior Manager, Digital User Experience within the eCommerce / Digital team. This critical role will play a key part in defining and shaping digital solutions by delivering user-centered designs in support of web, mobile web and mobile application experiences. To achieve these experiences this individual will collaborate with a cross-functional team, including creative design team, business stakeholders, development teams, consumer research and others. This role may also review work, coach and mentor other UXA resources. 

•    Represents the voice of the customer, based on customer research, analytic data, user experience best practices, and eCommerce industry expertise.
•    Captures and translates business requirements and user needs into innovative user experiences.
•    Conducts brainstorm sessions and workshops for gathering UX insights and direction.
•    Identifies project research needs and works with customer research team to prepare and execute research; or executes needed research for projects on their own.
•    Analyzes research findings and refines design approaches based on research results.
•    Conducts, analyses and clearly documents competitive analyses and heuristic evaluations.
•    Gauges the usability of new and existing features, and make suggestions for change.
•    Strategizes and collaborates with UX team, creative team, business stakeholders, and development teams to form user experience solutions.
•    Has a deep knowledge on web and app user experience best practices and can clearly communicate and apply those practices to project work.
•    Creates presentations, user flows, wireframe specifications, prototypes and other necessary documentation to communicate the recommended user experience to stakeholders and development teams. 
•    Participates in regular reviews with work partners (creative team, business stakeholders, and development teams) to share design direction and gather feedback. 
•    Demonstrated ability to interact comfortably with executives at highest levels of the company.
•    Effectively resolves problems and roadblocks as they occur with little oversight.
•    Effectively manages multiple projects varying in size and complexity.
•    Prioritize time and tasks as needed to meet deadlines .
•    Ability to lead projects without significant manager oversight.
•    Review work, coach and mentor other UXA resources. (both full-time and contractor) 

•    3+ years’ experience in user interface design, information architecture, interaction design, human factors, and other related UX disciplines. 
•    BS/BA degree in design, technology, psychology, human factors or HCI is preferred.
•    Experience creating user experiences for e-commerce businesses.
•    Retail industry experience is preferred.
•    Experience with native mobile apps (iOS and Android)  
•    MUST have a strong portfolio demonstrating past work experience and deliverables (e.g. wireframes, user flows, site maps, research, etc.).
•    Experience creating wireframes and prototypes in Axure or similar tool. 
•    Experience with all stages of the software development lifecycle in both traditional, waterfall and agile.
•    Demonstrated ability to interact comfortably with executives at highest levels of the company.
•    Proven ability to diplomatically advocate for the user, communicate informed design rational and value.
•    Ability to maintain rapport and effectively collaborate with key cross-functional partners, including product owners, creative designers, developers and business stakeholders.
•    Outstanding communication, organization, time management, and interpersonal skills. 

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