E-Commerce Assistant Manager, D2C
Apply NowTitle: E-Commerce Assistant Manager, D2C
Company Description: Beauty – growing global skincare company
Location: New York, New York
Responsibilities:
- Oversee daily operations of the DTC e-commerce website, including product listings, homepage updates, and site merchandising.
- Manage the homepage calendar, using insights to plan and execute site refreshes.
- Oversee the digital content lifecycle from briefing to final delivery, collaborating with creative and copy teams.
- Execute all New Product Launches (NPLs), including copy, pricing, categorization, imagery, and QA.
- Manage on-site promotions and create Terms & Conditions based on brand guidelines.
- Coordinate the use of collateral for brand.com to manage excess inventory.
- Manage all launch, promotional, and pre-launch live inventory.
- Implement loyalty program rules and subscription programming with the e-commerce manager.
- Conduct QA checks to ensure a seamless customer experience (CX/UX).
- Oversee vendor relationships and execute site operations with partners like Jebbit, Nosto, and Narvar.
- Stay updated on industry trends, competitor activities, and emerging technologies.
Qualifications:
- 3-4 years in e-commerce operations, preferably in beauty or skincare.
- Bachelor's degree in business, marketing, e-commerce, or related field.
- Strong understanding of e-commerce platforms (preferably Shopify) or similar CMS.
- Basic knowledge of web/behavioral analytics tools (e.g., Google Analytics) and data analysis.
- Excellent project/content management skills; ability to multitask and prioritize in a fast-paced environment.
- Strong communication skills and ability to collaborate cross-functionally.
- Detail-oriented with a focus on high-quality work and brand standards.
- Basic knowledge of HTML/CSS.
- Proficient in MS Office (Excel, PowerPoint).
- Passion for beauty and skincare products; interest in industry trends.
Salary: $85,000 – $100,000
Salary is commensurate with experience and is an estimated range provided by JBC.