Contingent Workforce Coordinator

Title: Contingent Workforce Coordinator
Company Description: Worldwide Entertainment Organization
Location: Bristol, CT or Burbank, CA
Hourly Range: $26/hr
Hourly rate is commensurate with experience and is an estimated range provided by JBC.

Overview:
As a Contingent Workforce Coordinator, you’ll play a pivotal role within our Contingent Workforce Management (CWM) team, ensuring the seamless integration and management of non-employee talent. Your primary responsibility will be to evaluate and appropriately categorize workers within designated systems. With a focus on maintaining data integrity and meeting service delivery objectives, you’ll collaborate closely with the CWM team and external stakeholders to address inquiries and facilitate efficient processes.

Responsibilities:

• Efficiently process contingent work orders using HRIS systems, ensuring accurate designation.
• Collaborate with the CWM team and workers to facilitate requests and resolve issues promptly.
• Maintain data integrity and ensure trouble-free processing and reporting of HR data.
• Update, add, or remove workers from relevant systems as required.
• Serve as the initial point of contact for basic inquiries from stakeholders.
• Utilize telephone and email communication to gather necessary information and address inquiries.
• Demonstrate initiative, resourcefulness, and sound judgment in problem-solving, escalating issues as needed.
• Operate independently with minimal supervision, adhering to company policies and guidelines.
• Continuously enhance knowledge and skills through training and work experience.
• Execute tasks with a high degree of accuracy and efficiency.

Required Qualifications:

• Minimum of 5 years’ administrative experience.
• Proficiency in relevant systems, PC applications, and internet usage.
• Strong time management skills with the ability to prioritize and multitask effectively.
• Comfortable handling a high volume of phone calls, emails, and customer requirements.
• Proactive approach to responsibilities and ability to anticipate supervisor needs.
• Quick learner with the capacity to adapt to new skills and systems.
• Demonstrated professionalism in handling confidential matters with discretion.
• Dependable, flexible, and capable of thriving in a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills and dedication to customer service excellence.
• High energy level and a commitment to continuous improvement.
• Exceptional attention to detail and follow-up skills.
• Ability to accurately recall information or locate it as needed.
• Basic math skills and the ability to apply them accurately.

Education:
Bachelor’s degree or equivalent experience.