Business Systems Analyst

Los Angeles, California Business Analyst Posted January 6, 2023
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Title: Business Systems Analyst
Company Description: Global E-Commerce Brand
Location: Vernon, California (On-Site)
Salary: 120,000-125,000
Salary is commensurate with experience and is an estimated range provided by JBC.


  • Define, and analyze existing processes to deliver business requirements and improvements across entire project and product life cycles, while making recommendations to management on opportunities for process improvements
  • Elicit and document requirements from various levels of business users by determining operational objectives, goals, and constraints. Own the area’s requirements and maintaining a strong relationship with business stakeholders; become an SME for the technology area
  • Communicate changes, enhancements, and modifications to stakeholders so that issues and solutions are understood
  • Work with technical development teams (onshore and offshore, in-house and 3rd party), program managers, and business stakeholders to scope, estimate level of effort and manage development
  • Ensure all technical requirements are clearly defined to ensure the system is fit to deliver business value, is performant and resilient
  • Support the development team in analyzing changes to data contracts and schemas.
  • Ability to translate technical issues in simple terms to business users – Some understanding of programming techniques and infrastructure, along with knowledge of the full software development and project management lifecycle
  • Manage how system changes are deployed and responsible for supporting and training users on different systems/applications
  • Monitor adoption and efficacy of new systems, process, and tools to identify areas of opportunity; recommends mitigation actions and process improvements
  • Ability to create Test Cases and scenarios as well as facilitate UAT sessions

Required Skills

  • Bachelor’s degree preferred, or equivalent work experience with a minimum of 4 years in a System Analyst role with focus on Information Technology and Supply Chain Management.
  • 4+ years of technology experience working with warehouse management systems (preferred HighJump and/or Manhattan Associates).
  • Knowledge of automation of warehouses – Sorters, put to light, WCS integrations. With emphasis in integrations with host systems, shipping tools, parcel carriers.
  • Knowledge of retail and/or ecommerce operations, specifically in the areas of ERP, and WMS
  • Experience with using SQL
  • Experience leveraging prototyping, modeling, and process flow tools
  • Experience defining workflows and processes in a fast-paced, Agile, distributed model
  • Excellent communication; documentation skills
  • Experience with the Atlassian Suite (Jira, Confluence, etc.) is a plus


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