Part-Time Permanent Jewelry Stylist and Welder

Title: Part-Time Permanent Jewelry Stylist and Welder
Company Description: Contemporary Jewelry Brand
Location: New York, New York
Salary: $45,000-$50,000
*Salary is commensurate with experience and is an estimated range provided by JPSearch*

Responsibilities
 

• Participate in training sessions focused on the welding of jewelry in various metals, such as solid gold and sterling silver.
• Educate customers about permanent jewelry offerings and product care guidelines.
• Skillfully weld permanent jewelry onto customers while providing an engaging and welcoming experience.
• Maintain the cleanliness and organization of welding materials and workstations.
• Manage appointments and guest check-ins using the scheduling platform efficiently.
• Process customer transactions accurately using the POS system and explain warranty policies for permanent jewelry.
• Develop and maintain an in-depth understanding of the brand and product offerings to guide customer purchases.
• Achieve individual and team sales goals by utilizing customer-centric selling techniques.
• Exceed Key Performance Indicator (KPI) targets, including metrics like Average Order Value, Units Per Transaction, and Conversion Rate.
• Leverage company tools and strategies to drive store-wide sales success.
• Build genuine relationships with customers, delivering a personalized shopping experience that fosters loyalty.
• Support store events and initiatives to enhance brand awareness and community engagement.
• Assist customers with styling recommendations tailored to their individual preferences and needs.
• Address customer concerns promptly to ensure satisfaction and encourage repeat business.
• Process transactions, returns, exchanges, and warranties accurately while adhering to company policies.
• Maintain visual merchandising standards to present products attractively and keep the sales floor organized.
• Collaborate with leadership on operational tasks, including inventory counts and shipment processing.
• Support back-of-house operations to ensure efficient product replenishment and availability.

Requirements:
 

• High School Diploma or equivalent (preferred).
• 1+ year of permanent jewelry/welding experience (required).
• 2+ years of retail experience, preferably in the jewelry industry.
• Strong customer focus with excellent communication skills.
• Ability to thrive in a high-performance, team-oriented environment.
• Open availability- Availability to work nights, weekends, and holidays as needed.