Freelance Ecommerce Merchandising Senior Manager
Apply NowTitle: Freelance Senior Manager, E-Commerce Merchandising
Location: NYC Hybrid (4 days onsite)
Start: ASAP
Duration: Temp to Perm
Rate: $30/ hour
Hourly rate is commensurate with experience and is an estimated range provided by JBC.
Merchandising
• Merchandising of categories to align with sales performance, marketing efforts, product launches, markdowns, promotions, RTVs
• Ensure all products are tagged accurately and flow into the correct category pages
• Utilize reporting to speak to Best Seller collections and what styles are featured across the site
• Find opportunities to support lower sales driven products across the site
• Updating Tagging/Categorization and all other concessions as needed throughout a products life cycle
• Execute on updates to navigation, filters, product recommendations and other category adjustments
o building curated categories, promo categories etc.
• Oversee filters in collection pages across the site to ensure proper set up and usability
• Work with Asst. Director to develop and execute on site search strategy based on reportings
• New seasonal launches & deliverables
o Assist team with end-to-end QA of new product launches
o Monitor inventory ETA dates to ensure there are enough styles with inventory to message New Arrivals
• Collaborate with Assistant Director in identifying and executing on key story telling moments throughout the year that best highlight product offering
• Markdowns & Sale Periods
o Merchandise all sale product in the Sale collection and at the bottom of all other collections
• Work closely with Ecom team to discover new tools and features to better drive conversion and discoverability online
Daily Site QA
• Consistently scrub entire site, completing a QA checklist daily (especially during promo periods) and making updates if issues are found
Email Marketing
• Monitor “Back in Stock” email performance & sends
• Support email marketing team with campaigns from conceptualization to set up and deployment
Product Inventory & Launches
• Partner with buying and warehouse teams to track priority product ETAs
• Assist in promo strategy and oversee promotion execution online and in marketing efforts
Creative Briefing
• Join creative calls and briefing meetings (mainly for a visibility & exposure to other teams), help to flag if items will not be available, became delayed etc
• Collaborate with Assistant Director in briefing new photo shoots for site and marketing initiatives
Website Content
• Responsible for coordinating and QA-ing content updates (homepage, landing pages, checkout etc.) to the website
Website Functionality
• Partner extremely closely with Ecommerce Operations and Customer Service team to identify areas of the site that need improvement or are not working properly (both on the front end & back end)
• Work closely with developers to find ways to better optimize internal site processes
• Help Ecommerce Operations to QA site updates and new features before and after they get pushed to the live site
Reporting
• Support overall ecommerce team on reporting needs
o Weekly product performance/ site behavior reporting
o Weekly high level reporting
o Monthly and annual hindsight reporting
? Responsible for about ? of the deck
? Takes the initiative of setting up the template, aligning with Head of Ecom on timeline and sending to the team to get started and with deliverable date into
o Ad-hoc reports for any sales, product drops, initiatives etc.
o Daily monitoring of performance and adjusting merch strategy to accommodate where we see opportunities
Other
• Seeks opportunities to grow the online store business
Qualifications:
• 5 – 7 years of experience in E-Commerce based businesses with an emphasis on site merchandising
• Bachelor’s Degree
- Shopify experience preferred
- Strong analytical/ data driven mind-set
- Technical Language skills desired
- Fluent in Microsoft Office suite (Word, Excel, PowerPoint)
- Excellent organizational skills, attention to detail and ability to multi-task
- Strong communication skills are essential as are cross functional collaboration