Sales Manager, Madison Avenue

New York, New York Retail Posted September 10, 2024
#219865
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JOB DESCRIPTION
Job Title:                                Sales Manager
Direct Reporting:                  Salon Director

Job Role: Drive sales – Develop client base – Support sales staff –Assist Salon Director with business development, daily operations – Organize events and marketing opportunities with Salon Director

Primary Responsibilities:

  • Build and maintain a personal client book
  • Maintain and develop relationships with clients through contact and follow through
  • Provide exceptional customer service in store and off site when appropriate
  • Promote the brand through strong product and company knowledge
  • Represent Graff at private and formal functions

Secondary Responsibilities:

  • Manage daily store operations and decision making in the salon director’s absence.
  • Assuring smooth flow of day-to-day operations in the salon director’s absence
  • Support sales associates with training in product knowledge, customer relations, closing sales, coaching and counseling
  • Partner with other sales associates to meet and exceed sales goals
  • Assist with the daily operations of the store, including but not limited to stock/inventory analysis/reordering, receiving product, visual merchandising related tasks, and general salon operations
  • Partner with the salon director to organize events and identify new marketing opportunities
  • Assist salon director with business development projects

Knowledge & skills

  • Effective and excellent written and verbal communication, interpersonal and organizational skills
  • High attention to detail
  • Has a high level of ownership, accountability, and initiative
  • Ability to prioritize and multitask
  • GIA graduate gemologist preferred
  • Extensive sales experience in the high-end luxury jewelry business
  • Strong PC skills
  • Excellent Networking/clienteling

Experience

  • Five to ten year’s experience in the luxury jewelry retail industry
  • Proven negotiation skills and relationship building skills
  • Proven ability to generate sales with engaging presentation and communication skills
  • Experience working independently and with a team
  • Strong communication skills and ability to support a team and resolve conflict
  • Experience in managing and supervising in a retail environment

Salary: 100-125k

Salary is commensurate with experience and is an estimated range by JBC. 

 

 

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