Temp Customer Service Representative

Pittsburgh, Pennsylvania Customer Service Posted August 23, 2023
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Client: Fashion Retailer
Title: Temp Customer Service Representative
Start Date: 10/2
End Date: 12/31
Hourly Rate: $17 – $18/hr
Hourly rate is commensurate with experience and is an estimated range provided by JBC.
Location: Pittsburg, PA

  • Create an exceptional, unique, and personalized experience through a hands-on approach and exceeding customer expectations through channels such as email, chat, text, phone, and social media.
  • Respond to inbound customer inquiries and troubleshoot solutions for questions or issues that arise.
  • Establish long-term relationships with key customers based on data about their preferences, behaviors and purchases.
  • Gather feedback of customer inquiries and concerns about procedures, services and products and filter them through the appropriate departments.
  • Work closely with other internal departments to ensure issues are resolved and enable seamless shopping experience.


  • Proficiency in Gmail and other internet based applications
  • Strong written and verbal communication skills
  • Ability multi-task and to learn new tasks and systems quickly 
  • Excellent typing, phone, and computer navigation skills
  • Open Availability to work nights, weekends, and holidays
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