Luxury Appraisal Specialist

Philadelphia, Pennsylvania Retail Posted September 29, 2021
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Title: Luxury Appraisal Specialist

Start: ASAP

Company: Leading Company for Pre-Owned & Guaranteed-Authentic Luxury Goods

Location: Philadelphia, PA


  • Research brand, style, and resale value of pre-owned luxury handbags and accessories
  • Assess demand and analyze internal and external sales data to provide accurate and timely quotes to in-person and online customers
  • Review items in person, including the condition and brand-specific information
  • Develop personal strategies for research methods, focusing on efficiency and accuracy
  • Present and communicate quotes to showroom clients in an efficient, professional and customer-oriented manner
  • Assist customers with purchases, layaways, refunds and general customer service inquiries
  • Accurately create and distribute checks and other payment methods as needed
  • Participate in cross-training and be flexible to perform varying roles whenever necessary to operate and run the showroom


  • Prior experience working with high end luxury handbags, accessories and textiles a plus
  • Customer service expertise with a commitment to best in class client experience.
  • Able to navigate the internet and use search functions
  • Outstanding verbal and written communication skills
  • Extremely organized and ability to multi task
  • Must have integrity and consistently exhibit strong work ethics
  • Extreme attention to detail
  • Ability to work well both independently and in a collaborative environment
  • Demonstrate willingness to be proactive and remain productive as workflow expands or is reduced
  • Proficient in basic word processing skills
  • Simple math including addition, subtraction, multiplication and division
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