E-Commerce Manager (Remote)

Los Angeles, California, Remote E-commerce Posted November 24, 2021
#184267
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Site Administrator duties:
• Maintain the integrity of product catalog and make updates
• Manage product types, categories, names, SKUs, attributes, pricing
Photos, descriptions, inventory
• Manage product attributes
• Setup and manage onsite promotions
• Format CSV data for import
• Review search terms and integrated search platform.
• Handle CMS/content updates
• Configure sites – location, contact, store information, email addresses, etc
• Manage user access and IP whitelisting
• Manage image uploads, understand image requirements
• Handle custom modules and extensions as needed
• Test site functions
• Monitor order status, returns, shipping notices, etc. in partnership with customer service
as needed
• Handle basic payment configuration and tax configuration in partnership with finance
team as needed
• Set up shipping origin and basic shipping methods in partnership with operations team
as needed

E-Commerce duties:
• Act as the main point of contact with developers to correct/update site integrations &
security
• Manage content and product updates
• Partner with a copywriter on blog topics to improve SEO and work with graphic design
team to develop creative/infographics for each update
• Ensure marketing calendars are executed without error & project manage
needs/timelines for site updates as needed
• Request creative from graphic designer or photographers as needed
• Submit and track POs for all sites as needed
• Act as the customer service backup when needed
Requirements & Capabilities:
• Analytical & data-driven; must be able to track program success rate and share reporting
with management
• Google Analytics experience a plus
• Ability to manage multiple tasks/projects simultaneously
• Strong organizational skills and attention to detail
• Strong written communication skills
• Ability to handle related administrative tasks

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