Desktop Support/IT

New York, New York, Remote Technology Posted December 22, 2022
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Job Title: Desktop Support/IT
Pay: $65-85K Annually 
Location: NYC- Hybrid – onsite 2-3 days per week 
Start: ASAP 2023 


  • Intermediate network skills – network addressing, VPN, routing, switching, cabling, etc.
  • Windows 10/11 installation, configuration and management/support.
  • MS Office / O365 installation, configuration and management/support.
  • Hardware troubleshooting – laptop, desktop (dell, Lenovo, MacBook).
  • Imaging tools, cloning OS, restore.
  • Proficient with remote assistance tools.
  • Proficient with cloud storage usage and management.
  • Proficient with general video conferencing equipment (setup, configuration, troubleshooting).
  • Basic skills with Active Directory, Exchange, Windows server.


  • Ability to work in a dynamic environment.
  • Ability and willingness to offer support off hours when needed.
  • Ability to communicate with end users calmly and clearly.
  • Must be organized and able to organize information for reporting.
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