Content Strategist IV

Cupertino, California Copy Editor Posted March 21, 2024
#218114
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Title:Content Producer People Experience Tools (Contract)
Company Description: Iconic Tech/Entertainment brand
Location: Cupertino – Hybrid
Hourly Range: 84.50/hr

Hourly rate is commensurate with experience and is an estimated range provided by JBC.
 

Content Producer People Experience Tools (Contract)

Job Summary The People Experience team is seeking a contract content producer to manage content on two internal platforms. You'll collaborate with project teams, SMEs, and editors to prioritize content change requests and ensure a seamless workflow. Your attention to detail, project management skills, and commitment to content integrity and user experience will be essential in this role. Additionally, you'll contribute to improving content and user experience across platforms, including ServiceNow and Workday.

Key Qualifications

  • 5+ years of project management experience with high-traffic platforms
  • Proficiency in task management/ticketing systems
  • Strong writing and editing skills, with experience implementing style guidelines
  • Detail-oriented and organized
  • Comfortable with ambiguity and adaptable to process changes
  • Experience with Workday or ServiceNow is a plus

Job Description

  • Collaborate with SMEs and platform owners to ensure optimal user experience by curating relevant and clear content.
  • Develop and update content in alignment with Apple's People content style guidelines.
  • Manage content change requests and workflow using ticket tracking systems.
  • Coordinate content reviews with SMEs, editors, and other stakeholders.
  • Lead QA sessions and participate in team meetings as required.
  • Establish effective processes for content development and quality assurance.

Education Bachelor’s degree in a relevant field.

 

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