Client Advisors

New York, New York Retail Posted January 5, 2023
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Title: Client Advisors
Company Description: Luxury Jewelry and Specialty Retailer 
Location: New York, New York
Salary: $20/hour-$27/hour

  • Deepen the relationship with our clients to drive lifetime loyalty and spend.
  • Consistently achieve or exceed monthly, quarterly and annual store sales plan.
  • Capture client data.
  • Cultivate new and existing client relationships.
  • Deliver a significant portion of sales through repeat client business.
  • Drive business through key product pillars.


  • Elevate in store experience by consistently delivering memorable moments to every client.
  • Demonstrate passion as a brand ambassador during every selling ceremony using the brand's touch; your personal touch.
  • Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Client Survey) and with the company's client experience vision.
  • Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.


  • Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
  • Proven track record in achieving sales results.
  • Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
  • Ability to work with a diverse client base.
  • Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
  • Must have authorization to work in the United States or in the country where the position is based.
  • A college/university degree.
  • Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
  • Proficiency in multiple languages.


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