Assistant Facilities & Support Services Manager

Elmont, New York Retail Posted October 19, 2023
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Title: Assistant Facilities & Support Services Manager
Company Description: Global Retail Platform
Location: Elmont, New York
Salary: $125K-$130K
Salary rate is commensurate with experience and is an estimated range provided by JBC.


  • Maintain the overall appearance, general operation, and repair of the facility’s mechanical, electrical, plumbing, and fire & life safety systems of the new Village
  • Managing preventative maintenance programs, carpentry, and painting repairs
  • Train, and supervise all maintenance staff and contractors and create strategies to motivate staff and achieve goals
  • Assist the Senior Facilities Engineer & Support Services Manager in the development and implementation of preventative maintenance schedules for all building systems and equipment and ensure they are reported in Planon
  • Supervise the FM Systems and Data Manager in operating the CMMS Software (Planon)
  • An asset and work order system to ensure preventative maintenance and building repairs are performed and documented in a timely manner
  • Assist the Senior Facilities Engineer in the development, budgeting, and managing of short-term and long-term facility capital projects
  • Oversee outside maintenance contractors and service contracts for the Village to make sure that work is performed up to job specifications and the company's standards
  • Review and issue outside contractor work permits
  • Investigate, analyze, and resolve operational problems, complaints, and emergency repairs in a timely and efficient manner
  • Contribute to the development and implementation of Standard Operating Procedure manuals for the maintenance of all building systems
  • Ensure a safe working environment for all maintenance staff, including the development of a comprehensive workplace safety program, following all OSHA and local safety regulations
  • Work with outside agencies such as fire, health, and building departments to ensure all codes, licenses, and permits are up to date; Conduct periodic testing required to ensure compliance with all government regulations
  • Comply with all company policies and procedures including safety, insurance, incident/accident reports, purchasing, HR, payroll, and accounting 
  • Maintain an inventory and maintenance record for all equipment and supplies for the department; Ensure maintenance of tools and equipment is in good repair and properly stored
  • Develop and manage the energy management program to include training and implementation of energy-saving initiatives
  • Assist all internal departments, vendors, and clients as assigned and perform other job-related duties as requested and necessary
  • Responsible for compliance with Occupational Health and Safety Administration (OSHA) regulations and establishes safety procedures to prevent risks to workers


  • A minimum of five years’ experience in new construction and retail facility management
  • 30 Hour OSHA Certificate
  • Fire and life safety director, FDNY – F89 course or similar
  • Technical knowledge in areas of preventative maintenance and CMMS software
  • Experience in various aspects of full building operations and technical training
  • Strong background in HVAC, plumbing, electrical, carpentry and general repair 
  • Strong organizational skills, time management, detail-oriented, and planning skills 
  • Strong interpersonal skills with customer service focus
  • Ability to problem solve and make decisions that adhere to the purpose, mission, and goals of the company
  • Ability to work with integrity, discretion, and a professional approach
  • Effective communication skills 
  • Skills in supervision, budget management and project management
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