Account Supervisor

Chicago , Illinois Posted July 19, 2023
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Job Title: Account Supervisor
Company: Ad agency
Location: Chicago, Illinois
Duration: Permanent
Salary range: $90-100k
Salary is commensurate with experience and is an estimated range provided by JBC.

Our client, a boutique ad agency that values DEI and sustainability, is seeking a full-time Account Supervisor. This role is on-site full-time in Chicago.

In this role, you’ll run the day-to-day relationship with a high-end lifestyle account and support other accounts across all categories on project-based work. You’ll oversee creative development for brand refreshes, websites, digital and lead generation campaigns, videos, and more.


  • Manage day-to-day communication with clients and ensure work exceeds expectations
  • Contribute to strategic marketing planning for clients and follow through with plan execution
  • Provide strategic, creative, and consultative input to clients, helping to solve their business problems
  • Earn new business from existing clients, through consistent partnership, creative solutions, and outstanding customer service
  • Lead a team of account executives, supporting their development and monitoring performance
  • Brief the creative team and convey client feedback
  • QA design materials, copy, production art, and layouts and obtain client approvals
  • Handle client invoicing and proposals and work closely with Finance on timely collections
  • Jump in with project management as needed; we’re a small and nimble agency, where team members at all levels do whatever it takes to get the job done


  • 5+ years of experience in account services in an agency setting
  • Experience working with lifestyle accounts is a plus
  • Leadership or mentorship experience
  • Driven by values – this agency is a B-corp that believes deeply in DEI and making the world a better place
  • In-person collaborator – you enjoy working closely and cross-functionally with agency teams, including creative
  • A growth mindset – you devour professional development books and podcasts and keep up with emerging ad trends
  • A consultative approach to account services – you are a true client partner, creative problem solver, and know when to defend the work and push your clients outside of their comfort zone for results
  • Bachelor’s degree in Marketing, Advertising, Communications, or similar
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